Artificial Intelligence Consulting & Support

Maximize the value of your AI investments with our comprehensive post-implementation support. We offer a range of support services, including training, maintenance, and change management to facilitate cultural transformation. Achieve responsible and sustainable AI integration while maximizing your return on investment.

Desired Output:

  1. Skills Development:

    Empower your teams with our comprehensive training and coaching sessions focused on AI solutions. Our approach ensures a gradual development of expertise, enabling your teams to become autonomous and proficient in utilizing AI effectively over the short, medium, and long terms.

  2. Enhanced Operational Efficiency:

    Experience measurable productivity gains with our interventions that optimize internal processes and automate tasks. By streamlining operations, we enhance efficiency, saving you valuable time and resources while delivering improved outcomes.

  3. Transition to a Responsible AI Culture:

    We guide your organization in fostering a culture of responsible and ethical AI usage. Our support facilitates a smooth and sustainable transition, seamlessly integrating AI into your organizational values and practices. Together, we navigate the path towards a responsible AI implementation.


3 Steps for Successful AI Support & Maintenance

In the support phase, our AI consultants strategically drive the implementation of changes within your organization, ensuring long-term sustainability. Here’s an overview of our process.


Training & Coaching

Our training programs equip your teams with the crucial skills to effectively use AI solutions. Led by industry experts with extensive experience in AI, our hands-on training sessions provide practical knowledge of AI tools to make your teams self-sufficient.


Support & Maintenance

Our dedicated support team is available to address any questions or concerns that may arise during the implementation and usage of AI tools. We provide regular support and maintenance services, including updates and activation of new features, to ensure smooth and uninterrupted operations of your AI solutions.


Change Management

We understand that adopting AI requires a cultural shift within your organization. Our change management services encompass internal communication strategies, change planning, and ongoing support for employees to embrace and adapt to the changes brought by AI implementation.


Here are the deliverables you can expect:

  1. Training Plan

    We develop a customized training plan that caters to the specific needs of each team and role in your company. This plan ensures that your employees receive the necessary knowledge and skills to effectively and responsibly use AI solutions.

  2. Maintenance Guide and Ticketing System

    Our maintenance guide provides detailed instructions for troubleshooting and maintaining AI tools, helping your technical team to handle any issues that may arise. Additionally, we provide access to a ticketing system that enables you to generate requests and track their processing for efficient support and issue resolution.

  3. Change Management Plan

    Our change management plan outlines a strategic approach to facilitate the transition to an AI-oriented culture within your organization. It includes targeted internal communication tactics and strategies to effectively manage resistance to change. Several AI workshops will be conducted as part of this phase.

Here are a few questions we typically get:

Do you have any specific inquiries or concerns regarding our AI support? Our team is here to provide you with the information and assistance you require.

Our comprehensive support and maintenance services are designed to keep your AI systems running smoothly and efficiently. Our team is readily available to address any technical issues or challenges that may arise, providing timely assistance and troubleshooting. We have implemented a ticketing system to streamline the reporting and resolution of specific requests, ensuring that your needs are addressed promptly. Additionally, we offer regular work sessions, whether in person or remote, to provide ongoing support and guidance to maximize the value of your AI solutions.

Our team consists of certified experts in artificial intelligence, led by Dr. Maxime Cohen, co-founder of Genia, professor of AI for management at McGill University, and head of AI at Intégral. Our approach has been deployed and tested on dozens of Canadian SMEs.

The courses provide a comprehensive understanding of AI technologies and tools, equipping your team with the knowledge and skills to effectively and responsibly leverage AI in your business operations. Our courses are regularly updated to keep pace with advancements in AI, allowing your team to stay up-to-date with industry trends.

The duration of an AI coaching collaboration varies depending on your company’s specific needs and the complexity of the AI solutions being implemented. Typically, it can range from a few weeks to several months. Our team works closely with your organization to design a customized coaching program that aligns with your objectives and ensures the maximum impact of AI tools.

The investment required is determined by the complexity of your project. We offer tailored services for SMEs, with competitive rates and solutions that align with your objectives. We would be happy to discuss your specific requirements and provide you with a personalized estimate.